Agent (e) Service Client - RIVE-SUD de Montréal

THIS POSITION IS IN PERSON ON THE SOUTH SHORE OF MONTREAL, IN ST-MATHIEU DE BELOEIL.

Since 1990, SUNRISE Tradex Corp. has established itself as a leading distributor of air conditioning/ventilation products and hardware. In order to support our growth and operations, we are currently looking for a CUSTOMER SERVICE AGENT PERMANENT FULL-TIME, 40H/WEEK, MONDAY TO FRIDAY FROM 8AM TO 5PM

Main responsibilities
• Receive after-sales service requests from customers (call, email, phone message) regarding our various products;
• Enter orders into the system;
• Handle requests in a quick and adequate manner;
• Receive and process warranty calls or emails on our products;
• Receive and process product return requests as needed;
What we are looking for
• Bilingualism essential (French and English). Must be able to read, speak and write to respond adequately to customers all across Canada;
• Strong attention to detail and good time management;
• Customer service oriented;
• Able to work independently;
• Great ability to work in a team and to communicate;
• Good self-control and control of émotions;
• Good ability to learn the basic elements of our technical products (air conditioning, ventilation, door handles, etc.);
• The company is located in the industrial sector of St-Mathieu de Beloeil, accessible by car only, as public transportation is impossible in this sector of St-Mathieu de Beloeil (free parking);

What we offer
• Permanent full-time;
• Full-time schedule of 40 hours per week from Monday to Friday;
• Flexible schedule available (start and end time);
• Group insurance;
• Salary: $20/hr. Annual salary review.

If your skills and aspirations are aligned with the profile we are looking for, send us your application, as soon as possible.

At SUNRISE Tradex Corp., we believe that the people working for us are the foundation of our success and we want them to be happy in our work environment.

We thank you for your interest. However, only successful candidates will be contacted.